Pidgin 2.5 Crash On Mouseover

[smarthero]

Recently upgraded to 2.5, install went fine. However, when I attempt to mouse over or click a specific name on my buddy list, Pidgin immediately crashes. I've included the RPT file.

[smarthero]

Pidgin Crash Report File

[datallah]

Are you running Pidgin in a language other than en_US?

[2phr]

Also getting this problem..

Only happens when mouse over AIM contacts in list (at least, not MSN, ICQ, IRC, XMPP). ANd only happens when tooltip attempts to appear.

[smarthero]

Replying to datallah:

Are you running Pidgin in a language other than en_US?

No, it's English.

[2phr]

Only US english here, no translations installed. It's possible to successfully open the chat window if you can double click the contact in the list before the tooltip appears.

[Broodhill]

pidging crash report file

[Broodhill]

I have the same problem, but it aint happening on all contacts, only those whose nickname begins with an "A" I think

[smarthero]

Replying to Broodhill:

I have the same problem, but it aint happening on all contacts, only those whose nickname begins with an "A" I think

Haven't encountered that, the nick began with an 's' A number of other AIM contacts are fine to mouse over, but when the tooltip tries to load it goes kaput.

[Broodhill]

Replying to smarthero:

Replying to Broodhill:

I have the same problem, but it aint happening on all contacts, only those whose nickname begins with an "A" I think

Haven't encountered that, the nick began with an 's' A number of other AIM contacts are fine to mouse over, but when the tooltip tries to load it goes kaput.

I only noticed it happens on my contacts that begin with an 'A' not on any others.. And I have no plugins enabled

[dodgy]

I've found it happens when you mouseover an AIM contact who is away, not sure if it happens for someone who is active.

[edemaine]

I confirm the problem with certain AIM contacts (no MSN, XMPP, MSN contacts cause the problem for me) on Windows Vista. The crash happens when hovering over an AIM contact starting with the 's', but not one starting with the letter 'K'. Both have buddy icons, and both are away. pidgin.5.RPT attached.

[2phr]

I added myself (AIM) to the contact list to test this further, and mouseover on myself in the list only crashes when the status is set to Away with the away icon. It doesnt even crash if set Away but with a custom text. Also, setting the icon on or off doesn't make any difference, or changing the alias name. It's totally down to the AIM contact being in the standard Away state.

[ulibass]

maybe i have the same problem, but... pidgin crashes in various ways and in various situations

many times it has crashed when - mouseover on icq-contacts (i could reproduce it with one account with away-status) - trying to open a chat window (same icq-contact)

my pidgin runs on vista home, german version

at the moment only my msn, yahoo and icq-accounts are active with myspace and/or aim account active it crashes more often (even with no further action except connect)

additional info (i know, this is subject in some other tickets) with gadu gadu account active it crashes on every connect (2.4.3 did it too; 2.4.1 crashed most times, somtimes not; with earlier versions i had no problem with gadu gadu)

[datallah]

Test fix for liboscar.dll

[datallah]

I've attached a test liboscar.dll that you can overwrite C:\Program Files\Pidgin\liboscar.dll with to see if it resolves this issue.

[smarthero]

Replying to datallah:

I've attached a test liboscar.dll that you can overwrite C:\Program Files\Pidgin\liboscar.dll with to see if it resolves this issue.

This seems to be a solid fix, haven't had a crash yet, properly displays the 'Away' tooltip.

[Broodhill]

It works for me too with that .dll file

[datallah@…]

(In [975aa92fa23adeff2b6212736536261186f70528]):
Fix printf of a NULL string and also an invalid free. Fixes #6627

[2phr]

Patch worked ok here. No longer crashing on away AIM contact. Thanks.

[Mother Fo]

Mother Fo's RPT File

[Mother Fo]

I uploaded my rpt file. I was having the same issue and I've even loaded the new file, but it's still crashing for me.

Hope that helps :)

[nobuyuki]

Thanks, the replacement dll fixed my tooltip problem as well.

[datallah]

Replying to Mother Fo:

I uploaded my rpt file. I was having the same issue and I've even loaded the new file, but it's still crashing for me. Hope that helps :)

Yours is a different issue, please file it as a separate bug, so that we can keep track.

[kahlil88]

Why is the new DLL 1.6 MB? The one in C:\Program Files\Pidgin is only 237 KB. I have dialup...

[bernmeister]

The new liboscar.dll is a debug build, so it's going to be a lot bigger than the release version.

[kahlil88]

Does this effect non-Windows systems? I primarily use Ubuntu GNU/Linux (then again, I get my Pidgin packages from GetDeb?).

[jodfoster]

I lost the ability to have an AIM account by copying over the liboscar.dll file.

[datallah]

Replying to jodfoster:

I lost the ability to have an AIM account by copying over the liboscar.dll file.

You probably didn't download the file successfully, try again.

[datallah]

Replying to kahlil88:

Does this effect non-Windows systems? I primarily use Ubuntu GNU/Linux (then again, I get my Pidgin packages from GetDeb?).

This will not affect Linux, only systems that use Glib's internal vsnprintf() implementation (Windows, BSDs).

[jodfoster]

Replying to datallah:

Replying to jodfoster:

I lost the ability to have an AIM account by copying over the liboscar.dll file.

You probably didn't download the file successfully, try again.

Thanks, that worked!

[kpow]

I tried the fix above, and it seems to work

[Seanathan]

The above replacement for liboscar.dll fixes the mouseover issue for me as well.

=)

[mystycs]

How do i know its safe to download this .dll?

[deryni]

You get to decide if you trust the pidgin developer who uploaded it, and that he has no reason to upload something you shouldn't trust. But good for you for asking.

[Tyrven]

This solved the problem for me, as well. Thank you for the quick fix!

[mystycs]

Guys, i found another fix, Just install the Debug Version of Pidgin, or do a reinstall and delete all the files associated with pidgin, then install it again.

[datallah]

Replying to mystycs:

Guys, i found another fix, Just install the Debug Version of Pidgin, or do a reinstall and delete all the files associated with pidgin, then install it again.

This isn't a valid fix. Note that this crash doesn't happen every time you hover over a buddy, there is a specific scenario under which it happens.

[rekkanoryo]

Ticket #6804 has been marked as a duplicate of this ticket.

[Hrki]

When i replaced with this dll the ICQ protocol is removed?! WTF?!?!

[rekkanoryo]

Ticket #6817 has been marked as a duplicate of this ticket.

[datallah]

Replying to Hrki:

When i replaced with this dll the ICQ protocol is removed?! WTF?!?!

You probably replaced the file with the trac "view attachment" screen instead of the actually dll file.

[deryni]

Ticket #6832 has been marked as a duplicate of this ticket.

[deryni]

Ticket #6835 has been marked as a duplicate of this ticket.

[Tokar]

I had the same probelm. That new liboscar.dll seems to have fixed it now, thanks.

[QuLogic]

Ticket #6838 has been marked as a duplicate of this ticket.

[QuLogic]

Ticket #6839 has been marked as a duplicate of this ticket.

[rekkanoryo]

Ticket #6847 has been marked as a duplicate of this ticket.

[datallah]

Ticket #6843 has been marked as a duplicate of this ticket.

[deryni]

Ticket #6853 has been marked as a duplicate of this ticket.

[deryni]

Ticket #6857 has been marked as a duplicate of this ticket.

[QuLogic]

Ticket #6861 has been marked as a duplicate of this ticket.

[Sim-on]

Ticket #6872 has been marked as a duplicate of this ticket.

[Sim-on]

Ticket #6865 has been marked as a duplicate of this ticket.

[Sim-on]

Ticket #6877 has been marked as a duplicate of this ticket.

[TheTrueAPlus]

Ive noticed that it is with my contacts who use Adium.

[datallah]

Ticket #6882 has been marked as a duplicate of this ticket.

[Sim-on]

Ticket #6891 has been marked as a duplicate of this ticket.

[rekkanoryo]

Ticket #6894 has been marked as a duplicate of this ticket.

[strategist333]

New liboscar.dll works for me. Thanks.

[Sim-on]

Ticket #6897 has been marked as a duplicate of this ticket.