v 2.5.5 can no longer log into Yahoo! account

[tcreek]

Seems to just have started this week. Yahoo Messenger software logs in fine, but v2.5.5 Pidgin fails and gives the response of "remote connection closed by host."

[darkrain42]

Please follow the instructions to get a debug log and attach it to this ticket.
Some people in #pidgin have been reporting this too.

[lbeazley]

I have a similar problem which started yesterday afternoon

The debug log during a connection attempt looks as follows, where xxxxyyyy is my email address:

(13:42:33) account: Connecting to account xxxxyyyy@yahoo.com
(13:42:33) connection: Connecting. gc = 02AAEEC0
(13:42:33) dnsquery: Performing DNS lookup for scs.msg.yahoo.com
(13:42:33) dnsquery: IP resolved for scs.msg.yahoo.com
(13:42:33) proxy: Attempting connection to 66.163.181.179
(13:42:33) proxy: Connecting to scs.msg.yahoo.com:5050 with no proxy
(13:42:33) proxy: Connection in progress
(13:42:33) proxy: Connecting to scs.msg.yahoo.com:5050.
(13:42:33) yahoo: 107 bytes to read, rxlen is 127
(13:42:33) yahoo: Yahoo Service: 0x57 Status: 1
(13:42:33) yahoo: yahoo status: 0
(13:42:33) yahoo: 63 bytes to read, rxlen is 83
(13:42:33) yahoo: Yahoo Service: 0x54 Status: -1
(13:42:33) account: Disconnecting account 02B30BE8
(13:42:33) connection: Disconnecting connection 02AAEEC0
(13:42:33) connection: Destroying connection 02AAEEC0

[lbeazley]

I have an update to my problem with Yahoo and Pidgin. So I have an original account with AT&T who then some time ago had Yahoo manage their ISP at which time Yahoo gave every one at AT&T a yahoo email account which had the At&T email account "merged" with it. I get mail at the yahoo account from either email address and aspects of the AT&T account are still present... Long description to get to the point... Just for fun I switched pidgin from the Yahoo address to the AT&T address and Pidgin managed to log in. If I go back to the yahoo address Pidgin fails to log in. Prior to the problem which started yesterday evening I had been using the yahoo address since I started using pidgin several months ago. Seem at least in my case something changed on Yahoo's end with respect to my yahoo account.

[dave1g]

I saw this problem last night and this morning, but i seem to be logged into yahoo successfully tonight.

debug log was similar to the one lbeazely posted when it was failing.

However my yahoo account was created on yahoo directly, some 9 years ago.

[datallah]

lbeazley: try using just the xxxxyyyy portion as your account name (don't include the @yahoo.com part).

[tcreek]

Replying to darkrain42:

Please follow the instructions to get a debug log and attach it to this ticket.
Some people in #pidgin have been reporting this too.

(15:00:42) connection: Connecting. gc = 01913B78 (15:00:42) dnsquery: Performing DNS lookup for scs.msg.yahoo.com (15:00:42) dnsquery: IP resolved for scs.msg.yahoo.com (15:00:42) proxy: Attempting connection to 66.163.181.166 (15:00:42) proxy: Connecting to scs.msg.yahoo.com:5050 with no proxy (15:00:42) proxy: Connection in progress (15:00:42) proxy: Connecting to scs.msg.yahoo.com:5050. (15:00:42) account: Disconnecting account 00CB2AB8 (15:00:42) connection: Disconnecting connection 01913B78 (15:00:42) connection: Destroying connection 01913B78

[YmerejO42]

(17:04:52) account: Connecting to account XxXxXxXxX
(17:04:52) connection: Connecting. gc = 0583C368
(17:04:52) dnsquery: Performing DNS lookup for scs.msg.yahoo.com
(17:04:52) dnsquery: IP resolved for scs.msg.yahoo.com
(17:04:52) proxy: Attempting connection to 66.163.181.169
(17:04:52) proxy: Connecting to scs.msg.yahoo.com:5050 with no proxy
(17:04:52) proxy: Connection in progress
(17:04:54) proxy: Connecting to scs.msg.yahoo.com:5050.
(17:04:54) proxy: Error connecting to scs.msg.yahoo.com:5050 (Connection refused.).
(17:04:54) proxy: Connection attempt failed: Connection refused.
(17:04:54) account: Disconnecting account 01498430
(17:04:54) connection: Disconnecting connection 0583C368
(17:04:54) connection: Destroying connection 0583C368

Probably of no use, but here's the Debug output for where mine tries to connect... Seems to be intermittent, sometimes it will connect, sometimes it won't. I have 3 Yahoo accounts, once one connects they all will.

[crazee_canuck]

I get the same results as others, I'd guess that this account is 9-10 years old.

(12:55:03) account: Connecting to account xxxxxxxxxxx
(12:55:03) connection: Connecting. gc = 024C0740
(12:55:03) dnsquery: Performing DNS lookup for scs.msg.yahoo.com
(12:55:03) dnsquery: IP resolved for scs.msg.yahoo.com
(12:55:03) proxy: Attempting connection to 66.163.181.171
(12:55:03) proxy: Connecting to scs.msg.yahoo.com:5050 with no proxy
(12:55:03) proxy: Connection in progress
(12:55:04) proxy: Connecting to scs.msg.yahoo.com:5050.
(12:55:04) proxy: Error connecting to scs.msg.yahoo.com:5050 (Connection refused.).
(12:55:04) proxy: Connection attempt failed: Connection refused.
(12:55:04) account: Disconnecting account 00CC5308
(12:55:04) connection: Disconnecting connection 024C0740
(12:55:04) connection: Destroying connection 024C0740

[DodgeRules]

I have noticed this also. I currently have both GAIM v1.3.0 and Pidgin 2.5.2 installed. I like the interface of the older GAIM and this is my primary client. I had thought it might be outdated and no longer working. Long story short: The work around I have been using is to go to webmessenger.yahoo.com and login in there. Once logged in, logout and close the window. Open Pidgin. All Yahoo accounts now login ok. (Most users can stop here as this is what they are using.) Then I close Pidgin and open GAIM and I can then login to all my yahoo accounts. I hope this might help others as well as the person fixing the issue.

[rekkanoryo]

Ticket #8998 has been marked as a duplicate of this ticket.

[darkrain42]

Closed as duplicate of #8853.
Users have had luck with forcing their computers to cache a new IP for 'scs.msg.yahoo.com' (as discussed in the ticket I'm duping this to via ipconfig /flushdns).

[afsjrcwb]

Connected successfully to Yahoo using Yahoo Japan Settings (click in Advanced tab on your Yahoo account and click in Yahoo Japan box) Use: Pager server: 66.163.181.176 Japanese Pager Settings: 66.163.181.176

Save and try to connect.

You can add an entry in hosts file pointing address scs.msg.yahoo.com to 66.163.181.176.