Opened 7 years ago

Closed 7 years ago

#10093 closed defect (fixed)

Pidgin can't initiate an Audio/Video call and Video DOES NOT work

Reported by: Kal Owned by: Maiku
Milestone: Component: Voice and Video
Version: 2.6.1 Keywords: video call initiate
Cc:

Description (last modified by Kal)

Hi,

I use a GMail account and Pidgin 2.6.1 on Ubuntu 9.04 x64. The target contact with who i'm chatting is gmail.com under Windows XP SP3. My friends can call me without any issues, whether with an audio call or video call.

I can initiate an Audio call, but not an Audio/Video? call.

Furthermore, if a contact with a webcam initiate an Audio/Video? call from gmail.com, then I can talk to him but we can't see each other ! I see myself in the window, but he can't see me. And I can't see him neither.

Here are two logs : debug-initiate.log : for initiate problem from pidgin to gmail far an Audio/Video? call debug-video.log : log of an Audio/Video? conversation where video doesn't work (even if i can see myself in the window)

Attachments (2)

debug-initiate.log (70.8 KB) - added by Kal 7 years ago.
initiate problem from pidgin to gmail far an Audio/Video? call
debug-video.log (67.5 KB) - added by Kal 7 years ago.
log of an Audio/Video? conversation where video doesn't work (even if i can see myself in the window)

Download all attachments as: .zip

Change History (9)

Changed 7 years ago by Kal

initiate problem from pidgin to gmail far an Audio/Video? call

Changed 7 years ago by Kal

log of an Audio/Video? conversation where video doesn't work (even if i can see myself in the window)

comment:1 Changed 7 years ago by darkrain42

  • Component changed from Google Talk to Voice and Video
  • Owner changed from darkrain42 to Maiku

comment:2 Changed 7 years ago by Kal

  • Description modified (diff)

comment:3 Changed 7 years ago by Kal

  • Description modified (diff)

comment:4 Changed 7 years ago by Maiku

  • Status changed from new to pending

In order to video chat with GTalk you need to have the H264 codec elements. Some of these elements are in gst-plugins-bad and some are in gst-ffmpeg so you'll need both packages.

comment:5 Changed 7 years ago by Kal

  • Status changed from pending to new

I got these two packages already present on my system : i gstreamer0.10-plugins-bad i gstreamer0.10-ffmpeg

The most interesting thing is that I can see myself in the video/audio window!

comment:6 Changed 7 years ago by Maiku

  • Status changed from new to pending

I suspect you're probably missing x264enc. Debian based packages contain a gst-plugins-bad and gst-plugins-bad-multiverse. The encoder is in gst-plugins-bad-multiverse. gst-inspect x264enc will tell you if you have the encoder. If not it ought to be in a package as above.

comment:7 Changed 7 years ago by Kal

  • Resolution set to fixed
  • Status changed from pending to closed

You were right! Installing gst-plugins-bad-multiverse fixed the problem!

Thanks a lot Maiku, your help is highly appreciated :-)

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