Opened 9 years ago

Closed 9 years ago

#10480 closed defect (fixed)

Tickets are no more available for general public

Reported by: anoftc Owned by: datallah
Milestone: Component: trac
Version: Keywords:
Cc:

Description

Hoi,

"View tickets" menu disappeared from non-loggedin users...

Also, http://developer.pidgin.im/report/1 results as "REPORT_VIEW privileges are required to perform this operation " when I'm not logged in...

I hope this is just an error...

Bye, Zs

Change History (7)

comment:1 Changed 9 years ago by darkrain42

  • Component changed from webpage to trac
  • Owner changed from kstange to datallah

comment:2 Changed 9 years ago by rekkanoryo

It is completely intentional that users have to be logged in to view reports.

comment:3 Changed 9 years ago by anoftc

With all due respect - this is stupid... Make bugreports private??? WHY?

So that this way everyday pidgin users who are not registered on this page will not be able to search for pidgin bugs???

So that this way bugs will be hidden from ordinary people, and only the "noble" registered pidgin page members will be able to see the bugs?

So that this way whenever someone has a problem, (s)he must login and register to see if the problem will or will not be fixed?

So that outsider and non-registered but interested developers cannot see which bugs are "patches welcomed"?

So that web crawlers like google cannot index the bugreports and pidgin bugs will be cut off from the rest of the web??? whoooo, we can make secret bugreports!

You may as well box and close or encrypt the whole bugtracking system and give the password only to some selected developers, and this way you won't have the trouble of all the bugreports... Why not delete all the users, and close off registration?

This is just another step to cut off users from contacting pidgin developers...

I think this is a very bad decision!

Bye, Zs

comment:4 Changed 9 years ago by darkrain42

The reports are not the same thing as the tickets. You can still browse and search tickets via the /query page.

The reports are only visible to logged-in users because there is a very real issue of server load generated from those reports, and limiting them to logged-in users was determined to be an appropriate mechanism for mitigating this.

All that said, it would be nice if the /query page were linked to in the navbar when someone is not logged in.

comment:5 Changed 9 years ago by anoftc

wait... So tickets can be accessed? then sorry, I take back what I said...

I did not know the difference between "reports" and "tickets", sorry... In fact, I never liked any of the "reports", I always checked only the list of opened tickets, newest first :)

Then sorry, I take back what I said in my previous post... HOWEVER, a link for /query is very much needed I think [What I would prefer is "http://developer.pidgin.im/query?status=!closed&desc=1&order=id"] ...

Thanks for clearing that up, and sorry again, I got a little mad when I tought that it was the tickets that became hidden...

Bye, Zs

comment:6 Changed 9 years ago by elb

For now, REPORT_VIEW is turned on for un-authenticated users. This is indeed a broken situation and we're looking for the Right Fix. It looks like some trac hacking may be required, so at least now reports are available.

comment:7 Changed 9 years ago by deryni

  • Resolution set to fixed
  • Status changed from new to closed

REPORT_VIEW has been disabled for unauthenticated users once again but this time the original View Tickets (/query) link should still be present. In addition, authenticated users should now see an additional View Reports (/report) link.

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