Opened 9 years ago

Last modified 9 years ago

#10754 new defect

User not notified of new messages

Reported by: mingano Owned by: deryni
Milestone: Component: winpidgin (gtk)
Version: 2.6.3 Keywords:
Cc: datallah

Description

User on Vista machine does not receive any notification of new messages - window with chat message should pop up but does not.

Change History (8)

comment:1 Changed 9 years ago by deryni

  • Status changed from new to pending

Do you have conversations set to be hidden by default? Are you talking about IM windows (one-on-one) or chatroom (one-to-many) windows? Do you have the Message Notification plugin loaded? If so, what preferences do you have selected there?

What exactly do you want to have happen on new messages? Do you want different things for the start of a conversation and messages in an existing conversation?

comment:2 Changed 9 years ago by mingano

  • Status changed from pending to new

Messages are not set to be hidden by default.

I am talking about IM windows (one to one)

The message notification plugin is loaded.

The options are:

Notify for:

IM windows (checked)

Notification windows:

Raise conversation window (checked) Present conversatio window (checked)

Notification removal:

Remove when conversation window gains focus (checked) Remove when typing in conversation window (checked) Remove when a message gets sent (checked)

Exactly what I want to have happen on new messages:

I want the message window to pop open on the screen. It does not matter if it is a new message or an additional message in an existing conversation

comment:3 follow-up: Changed 9 years ago by darkrain42

  • Component changed from unclassified to pidgin (gtk)
  • Status changed from new to pending

Does a window appear at all (even minimized)? If not, how do you make it appear?

comment:4 Changed 9 years ago by darkrain42

Ticket #11292 has been marked as a duplicate of this ticket.

comment:5 in reply to: ↑ 3 Changed 9 years ago by mingano

  • Status changed from pending to new

Replying to darkrain42:

Does a window appear at all (even minimized)? If not, how do you make it appear?

I always have at least some message tabs open in the window - if I maximize the window I can see the new tab without difficulty, this is only a question of getting newly received messages to restore the window with the conversation tabs

comment:6 follow-up: Changed 9 years ago by darkrain42

  • Status changed from new to pending

Windows apparently contains focus-stealing prevention that you need to disable (which it sounds like is possible via TweakUI). See #321 for details.

comment:7 in reply to: ↑ 6 Changed 9 years ago by mingano

  • Status changed from pending to new

Replying to darkrain42:

Windows apparently contains focus-stealing prevention that you need to disable (which it sounds like is possible via TweakUI). See #321 for details.

First thing I tried - didn't help. The behavior was first seen on a Vista machine and then on an XP machine. It was fixed at one point and then came back.

comment:8 Changed 9 years ago by darkrain42

  • Cc datallah added
  • Component changed from pidgin (gtk) to winpidgin (gtk)
  • Owner changed from rekkanoryo to deryni
Note: See TracTickets for help on using tickets.
All information, including names and email addresses, entered onto this website or sent to mailing lists affiliated with this website will be public. Do not post confidential information, especially passwords!