Opened 9 years ago

Last modified 7 years ago

#1167 new defect

Can't add buddy on Groupwise Messenger account

Reported by: jasutton Owned by: seanegan
Milestone: Patches welcome Component: Groupwise
Version: 2.0 Keywords: novell groupwise messenger gw



  1. A user (GW Messenger) not on your buddy list sends you an IM.
  2. You attempt to add that person to your buddy list by going to File->Add...
  3. After hitting Add on the dialog that appears, the following message is displayed:

"Unable to add [username] to your buddy list (User not found)."

This problem seems to do with the username being reported fully qualified at first (a full LDAP username, for example). For example, my username at my organization is "jasutton". If I were to IM another person with GW messenger here (assuming I wasn't on his buddy list), my username would appear as "jasutton.IT.bju" in Pidgin (that's the fully qualified LDAP username). If you try to add this username (by going to File->Add in the IM dialog), Pidgin fails. However, if you use the simple username ("jasutton"), it succeeds.

This behavior has been observed in Pidgin 2.0, as well as all previous versions of Gaim that supported GW Messenger.

Change History (4)

comment:1 Changed 9 years ago by datallah

Do we have a Novell contact that we can report this to?

comment:2 Changed 9 years ago by seanegan

  • Component changed from pidgin (gtk) to Groupwise
  • Owner set to seanegan

comment:3 Changed 7 years ago by bernmeister

Is this still occurring in Pidgin 2.5.8?

comment:4 Changed 7 years ago by darkrain42

  • Milestone set to Patches welcome
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