Opened 9 years ago

Closed 9 years ago

#12037 closed defect (fixed)

windows 7 install of 2.7

Reported by: GAWells Owned by: datallah
Milestone: Component: winpidgin (gtk)
Version: 2.7.0 Keywords:


during the install, I get an error message " Error Downloading the GTK+ runtime:\version=2.7.0&gtk_version="

I it retry and get the same error. I hit cancel and the install continues. When I try to run pidgin I get another error; "error loading pidgin.dll. error:(126) the specified module could not be found. This probably means the GTK+ can't be found"

Thanks for your help! Grant

Change History (3)

comment:1 Changed 9 years ago by rekkanoryo

  • Status changed from new to pending

You probably have a firewall or proxy server interfering with the download. Try going to the download page and click the link for the "offline" installer. This installer includes GTK+ instead of needing to download it separately.

comment:2 Changed 9 years ago by GAWells

  • Status changed from pending to new

The offline installer worked.

Thanks for your help

comment:3 Changed 9 years ago by GAWells

  • Resolution set to fixed
  • Status changed from new to closed
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