Opened 9 years ago

Closed 8 years ago

#12874 closed defect (fixed)

Setting ICQ buddy icon doesn't work

Reported by: tbfg Owned by: MarkDoliner
Milestone: 2.8.0 Component: ICQ
Version: 2.7.5 Keywords:
Cc:

Description

If I try to set a buddy icon, for all accounts or only for my ICQ account, there's no error message, but other ICQ users can't see it. Starting pidgin also removes the buddy icon set at icq.com.

If I try to set a buddy icon for my ICQ account, I get the following information in the debug window:

Large jpeg image (25 kB, 780x780):

(18:32:02) buddyicon: Converting buddy icon to gif
(18:32:02) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to bmp
(18:32:02) buddyicon: Converting buddy icon to ico
(18:32:02) buddyicon: Could not convert to ico: Bild zu groß, um als ICO gespeichert zu werden
(18:32:02) buddyicon: Converting buddy icon to gif
(18:32:02) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to bmp
(18:32:02) buddyicon: Converting buddy icon to ico
(18:32:02) buddyicon: Could not convert to ico: Bild zu groß, um als ICO gespeichert zu werden
(18:32:02) buddyicon: Converting buddy icon to gif
(18:32:02) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to bmp
(18:32:02) buddyicon: Converting buddy icon to ico
(18:32:02) buddyicon: Could not convert to ico: Bild zu groß, um als ICO gespeichert zu werden
(18:32:02) buddyicon: Converting buddy icon to gif
(18:32:02) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converting buddy icon to jpeg
(18:32:02) buddyicon: Converted image from 780x780 to 399x399, format=jpeg, quality=70, filesize=6777

Small jpeg image (2,1 kB, 150x150) No entries in debug log

GIF image:

(18:42:39) buddyicon: Converting buddy icon to gif
(18:42:39) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to bmp
(18:42:39) buddyicon: Converting buddy icon to ico
(18:42:39) buddyicon: Could not convert to ico: Bild zu groß, um als ICO gespeichert zu werden
(18:42:39) buddyicon: Converting buddy icon to gif
(18:42:39) buddyicon: Could not convert to gif: Diese Fassung von gdk-pixbuf unterstützt das Speichern in diesem Bildformat nicht: gif
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converting buddy icon to jpeg
(18:42:39) buddyicon: Converted image from 390x390 to 312x312, format=jpeg, quality=85, filesize=7092
(18:42:48) oscar: ssi: status is 0x0000 for a 0x0009 action with name 1
(18:42:48) oscar: Uploading icon to icon server
(18:42:48) oscar: Activating status 'available' for buddy 6XXXXXXXX, message = '(null)', itmsurl = '(null)'
(18:42:48) blist: Updating buddy status for 6XXXXXXXX (ICQ)

None of the buddy icons work.

(pidgin 2.7.5 on kubuntu 10.10)

Change History (3)

comment:1 follow-up: Changed 9 years ago by MarkDoliner

  • Status changed from new to pending

Do you know what programs people are using when they can't see your icon? Would it be possible to attach an example image to this ticket? From the output you pasted it looks like everything should be working fine.

I'm wondering if the people who can't see your icon are using older ICQ clients that aren't able to handle icons with large dimensions. You could try scaling your icon down to less than 100 pixels tall and less than 100 pixels wide and see if that helps.

comment:2 in reply to: ↑ 1 Changed 9 years ago by tbfg

  • Status changed from pending to new

The icon is not shown in icq 7, pidgin and adium. I tried smaller icons and recognized that icons smaller than 52x52 pixels work. But this is very small, with official icq clients, setting icons up to 100x100px work perfectly without problems.

comment:3 Changed 8 years ago by MarkDoliner

  • Milestone set to 2.8.0
  • Resolution set to fixed
  • Status changed from new to closed

This should be fixed in aad06bbf6f9a5e7fd1f16c72be4af2060e8de4c3, which I just committed. This should get released in Pidgin 2.8.0 sometime in the next week. If you have a chance, please test once it's released and let me know if you still experience problems. Thanks!

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