Opened 7 years ago

Last modified 5 years ago

#13018 new defect

Can't install 2.7.7 on Win7x64

Reported by: mark0978 Owned by: EionRobb
Milestone: Component: winpidgin (gtk)
Version: 2.7.7 Keywords:


Greys out the install button, won't let you select a directory (OK button is disabled)

Trying to upgrade from 2.7.6 to fix the MSN problem, but no can do, no idea why either (no messages or dialogs displayed, buttons are just greyed out)

Attachments (1)

capture.JPG (55.4 KB) - added by mark0978 7 years ago.

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Change History (7)

Changed 7 years ago by mark0978


comment:1 Changed 7 years ago by datallah

  • Component changed from unclassified to winpidgin (gtk)
  • Status changed from new to pending

This is probably because you are not running as an administrator; the button is greyed out when we don't have write access to the directory.

comment:2 Changed 7 years ago by mark0978

  • Status changed from pending to new

Correct. I guess the bug should be re-summarized as Installer should require Admin privileges, or give some visual clue that they are needed, or invoke the UAC like most other installers do. This silent treatment is not helpful.

comment:3 Changed 7 years ago by datallah

It isn't as simple as that, unfortunately.

The installer is intended to not require Admin privileges - it should be possible to install to an alternate location if you don't have permission to install to Program Files.

I don't know if NSIS provides a way to provide better UI feedback to why it isn't allowing a installation directory.

comment:4 Changed 7 years ago by mark0978

I don't know if its just because I'm doing an upgrade, but seems to me a admin-less install should prompt to install on CSIDL_APPDATA or something similar, rather than C:\Program Files.

The current solution is far from optimal...

comment:5 Changed 7 years ago by datallah

To further complicate things, the default location is the location of the previous installation (which I think is the only reasonable thing to do).

I don't disagree that it is potentially confusing, but it isn't clear to me how to make it not so.

I think that, at this point, ideally if we could get NSIS to display more useful information when disabling the "OK" button, that would suffice.

comment:6 Changed 5 years ago by rekkanoryo

  • Owner changed from rekkanoryo to EionRobb
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