Opened 7 years ago

Last modified 7 years ago

#14797 new defect

Lost connection with server: Input/output error XMPP, huge contact list

Reported by: Nightcrawler Owned by: deryni
Milestone: Component: XMPP
Version: 2.10.0 Keywords: XMPP vkontakte Input/Output


Hi! I'm using Pidgin 2.10.0 (libpurple 2.10.0). on 2 machines: Win7 x64 and Win Vista x64. Clean install, no 3rd party plugins. I'm connecting to an XMPP account at which is russian social network - like facebook. I have more than 1500 contacts in the contact list and Pidgin errors out with the message from subject all the time. I collected a debug log and looks like it fails after loading some decent portion of my contact list. Is there a limitation on contact list size that you know of?

Attachments (1)

HugeCL.log (356.6 KB) - added by Nightcrawler 7 years ago.
Input/Output? error

Download all attachments as: .zip

Change History (4)

Changed 7 years ago by Nightcrawler

Input/Output? error

comment:1 Changed 7 years ago by Nightcrawler

note: on same 2 machines works fine with another account (350 contacts in friend list), same settings, same everything. so i'm being led to believe it's a contact list size issue.

comment:2 Changed 7 years ago by spider_fingers

same here. more than 500 contacts i/o error.

comment:3 in reply to: ↑ description Changed 7 years ago by casper

Confirming, same problem, 280 contacts gets i/o error, 16 contacts works just fine. Also tested on another 3 accounts with >300 contacts - all have this problem.

Tested with pidgin 2.7.3, 2.7.9, 2.10.0, 2.10.1, 2.10.4 all with same result.

Some more info:

If you didn't have account on a computer before then at first connect you get "Lost connection with server: Input/output error" during receiving of vcards and presences. On second connect you see that vcards are available only for some of your contacts, then it starts to receive rest of vcards and gets I/O error again. Next time there is more vcards available. If you repeat reconnecting you eventually get all vcards and I/O error doesn't appear, at least if there is not new contacts.

Also tested that if you remove contacts photo files from disk cache next time you connect you get I/O error again and have to repeatedly reconnect.

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