Opened 7 years ago

Closed 3 years ago

#14875 closed defect (out of date)

connection to msn fails

Reported by: pashenka Owned by: QuLogic
Milestone: Component: MSN
Version: 2.10.1 Keywords: certificates connecting
Cc:

Description

I am using Pidgin 2.10.1 on Windows 7. At least once a day, msn stops working. It shows "connecting" in the status at the bottom and nothing happens. What fixes it, is disabling msn, deleting all msn certificates, and then enabling msn. Sometimes, even this does not work and I need to restart the machine.

Attachments (1)

purple-debug.log (445.6 KB) - added by pashenka 7 years ago.
This is the debug log when msn was not enabling. The status was saying "Connecting" at the bottom. After I disabled and then enabled msn, it started working again.

Download all attachments as: .zip

Change History (6)

comment:1 Changed 7 years ago by QuLogic

  • Keywords msn removed
  • Status changed from new to pending

Please follow the instructions to get a debug log and attach it to this ticket.

Changed 7 years ago by pashenka

This is the debug log when msn was not enabling. The status was saying "Connecting" at the bottom. After I disabled and then enabled msn, it started working again.

comment:2 Changed 7 years ago by pashenka

  • Status changed from pending to new

Attachment (purple-debug.log) added by ticket reporter.

comment:4 Changed 7 years ago by QuLogic

  • Status changed from new to pending

The debug log needs to come from before MSN stops working.

comment:5 Changed 7 years ago by pashenka

  • Status changed from pending to new

Hi, so far, MSN has not disconnected anymore. I am constantly running the debug log to catch when it stops running. Will continue to wait. Thanks.

comment:6 Changed 3 years ago by dx

  • Resolution set to out of date
  • Status changed from new to closed

Very specific connection issue, inactive for a few years, closing.

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