Opened 7 years ago

Last modified 5 years ago

#14948 new defect

Bug#656190: pidgin fails to connect to Google talk when /etc/hostname doesn't match /etc/hosts

Reported by: ari Owned by: deryni
Milestone: Component: XMPP
Version: 2.10.1 Keywords:

Description (last modified by ari)

From (not sure if this can be fixed, but perhaps the error message can be better):

Pidgin 2.10.1 (libpurple 2.10.1) was configured for Google talk but it fails to connect with the message "Der Server benutzt keine der unterstützten Authentifizierungsmethoden", in english: "Server does not use any supported authentication method", which is not true(see below).

I figured out that this occurs when the hostname in /etc/hostname doesn't match the one in /etc/hosts. After adapting the two entries, Pidgin connected fine.

The relevant part of the debug log:

(10:51:04) certificate: Successfully verified certificate for
(10:51:04) jabber: Sending (ssl) (
<stream:streamto='' xmlns='jabber:client'
xmlns:stream='' version='1.0'>
(10:51:04) jabber: Recv (ssl)(143): <stream:stream
from="" id="2C325E3B61D1A3B7" version="1.0"
xmlns:stream="" xmlns="jabber:client">
(10:51:04) jabber: Recv (ssl)(197): <stream:features><mechanisms
(10:51:04) sasl: sasl_state is -1, failing the mech and trying again
(10:51:04) connection: Connection error on 0x7f4413d85890 (reason: 3
description: Der Server benutzt keine der unterstützten
(10:51:04) account: Disconnecting account

This problem was also reported on for ubuntu

Change History (4)

comment:1 Changed 7 years ago by ari

  • Description modified (diff)

comment:2 Changed 7 years ago by maximi89

Hi, this happened to me too when I used the application "network-admin" who come from the package "gnome-system-tools". I have changed the name of the name of my computer and it just have updated "/etc/hostname" but not the /etc/hosts... so probably we have the problem in that software...

comment:3 Changed 7 years ago by maximi89

Left me something, this affects XMPP not only the XMPP of "Google Talk".

And in my case the affected one is 2.10.6

comment:4 Changed 5 years ago by datallah

Ticket #16014 has been marked as a duplicate of this ticket.

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