Opened 6 years ago

Closed 6 years ago

Last modified 3 years ago

#14970 closed defect (wontfix)

Offline installer is not an offline installer

Reported by: renatosilva Owned by: rekkanoryo
Milestone: Component: winpidgin (gtk)
Version: 2.10.1 Keywords:
Cc:

Description (last modified by renatosilva)

The offline installer is not an offline installer. People may assume they can install it with desired spell checking off the internet, which is false. This is not a request to put all languages into one pack. This is a request to stop using unnecessary naming which just contributes for the bad fame Pidgin already has. If the offline installer is meant to bundle GTK+ together, then rename offline to "With GTK+" or online to "Without GTK+".

This is not really an actual issue except for the lots of unnecessary potential wats at "you may need connection to internet with this offline installer".

Change History (12)

comment:1 Changed 6 years ago by renatosilva

  • Description modified (diff)

comment:2 Changed 6 years ago by renatosilva

  • Description modified (diff)

comment:3 Changed 6 years ago by renatosilva

  • Description modified (diff)

comment:4 follow-up: Changed 6 years ago by datallah

  • Component changed from unclassified to winpidgin (gtk)
  • Status changed from new to pending

The "Offline" installer has everything you need to run pidgin - the "Online" installer may need internet access to get the minimum requirements.

There is more than just GTK+ in the "Offline" installer.

I really don't think that this is all that confusing - changing the name will not change whether or not internet connectivity is required to install the optional pieces and really won't change the confusion level.

If the error message from when the dictionary download fails needs to be improved (it looks fine to me), lets do that, but I'm not in favor of changing the terminology.

comment:5 in reply to: ↑ 4 ; follow-up: Changed 6 years ago by renatosilva

  • Status changed from pending to new

Replying to datallah:

The "Offline" installer has everything you need to run pidgin

Who cares? If it's an offline installer, it's supposed to install everything he offers me without downloading anything.

There is more than just GTK+ in the "Offline" installer.

Ok, but this just means it can't be named as I suggested.

I really don't think that this is all that confusing

Then I suggest making a poll about wether users would agree that an offline installer which may require connection to the internet is really offline for them.

changing the name will not change whether or not internet connectivity is required to install the optional pieces and really won't change the confusion level.

I agree, but a discarded solution is not a solution itself. In other words, it doesn't make the installer offline.

If the error message from when the dictionary download fails needs to be improved (it looks fine to me), lets do that, but I'm not in favor of changing the terminology.

What needs to be improved is the fact that I, as a user, thought that an offline installer like all the others would install whatever options it offers me from within the package not the internet.

Last edited 3 years ago by renatosilva (previous) (diff)

comment:6 follow-up: Changed 6 years ago by datallah

  • Resolution set to wontfix
  • Status changed from new to closed

Changing the terminology isn't going to fix any problems or change how people choose what to download; I think "Offline" is reasonably accurate and it isn't worth investing time to mess with this.

The help text for the "Spellchecking Support" section already makes it known that Internet access is required, so we're not doing anything behind the users' backs.

comment:7 in reply to: ↑ 5 Changed 6 years ago by renatosilva

All that said my suggestion would be one of these so far:

  1. Icluding dictionaries and whatever is offered, in the offline bundle (I've heard you wouldn't do so due to large file size. How much?)
  1. Advise the user that the offline option won't include everything it offers, through documentation such as some warning before downloading or something
  1. Renaming Offline to Full (no dictionaries) or Offline (no dictionaries)
Last edited 3 years ago by renatosilva (previous) (diff)

comment:8 in reply to: ↑ 6 Changed 6 years ago by renatosilva

Replying to datallah:

Changing the terminology isn't going to fix any problems or change how people choose what to download; I think "Offline" is reasonably accurate and it isn't worth investing time to mess with this.

See my third suggestion above.

Version 1, edited 3 years ago by renatosilva (previous) (next) (diff)

comment:9 Changed 6 years ago by renatosilva

Last edited 3 years ago by renatosilva (previous) (diff)

comment:10 Changed 6 years ago by datallah

Replying to renatosilva:

  • Icluding dictionaries and whatever offered, in the offline bundle (I've heard you wouldn't do so due to large file size? How much?

Very large; all the zip files here: http://ftp.ntu.edu.tw/ftp/OpenOffice/contrib/dictionaries/ Additionally it opens a can of worms keeping stuff updated and etc. which we don't want to be involved with.

Since you've now discovered that your second suggestion is already in place (which I was about to point out), how about we just call that good and move on to something more productive.

comment:11 Changed 6 years ago by renatosilva

It was all about the confusion of building pidgin from source. I assumed what the word means and was annoyed by the outcome. My final suggestion is Offline (No dictionaries) but ok about moving on, thanks anyway.

Last edited 3 years ago by renatosilva (previous) (diff)

comment:12 Changed 3 years ago by renatosilva

Pidgin++ has a fix for this. The offline installer is actually offline and does not require internet connection in order to install everything it offers.

Last edited 3 years ago by renatosilva (previous) (diff)
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