Opened 6 years ago

Last modified 4 years ago

#15640 new defect

Sophos 220 UTM 9.1 Firewall & Pidgin

Reported by: variable205 Owned by: MarkDoliner
Milestone: Component: AIM
Version: 2.10.7 Keywords:

Description (last modified by variable205)

Hello, I'm have issues to the point where I cannot even figure out why it is happening. As the summary shows what type of firewall I'm using; its acting as our proxy.

I've configured the HTTP proxy settings as necessary and made the necessary exceptions and port forwardings as needed to get pidgin to work, but Pidgin hangs on "connecting." The IM messaging service I'm attempting to use is AIM.

I've attached the debug results.

Also, the native AOL Instant Messenger Client works just fine too

Any and all help would be appreciated! Thanks!

Attachments (2)

purple-debug.log (9.2 KB) - added by variable205 6 years ago.
purple-debug.2.log (37.9 KB) - added by variable205 6 years ago.
Output of successful Login

Download all attachments as: .zip

Change History (7)

Changed 6 years ago by variable205

comment:1 Changed 6 years ago by variable205

  • Description modified (diff)
Last edited 6 years ago by variable205 (previous) (diff)

comment:2 Changed 6 years ago by datallah

  • Status changed from new to pending

It'd be useful to attach a debug log from a successful connection so that a comparison can be made.

My first guess was that the evil "man in the middle" SSL proxy was interfering, but it appears that the proxy's SSL certificate is being validated successfully.

Changed 6 years ago by variable205

Output of successful Login

comment:3 Changed 6 years ago by variable205

  • Status changed from pending to new

Attachment (purple-debug.2.log) added by ticket reporter.

comment:4 Changed 6 years ago by variable205

Sorry that the Yahoo! IM service was mixed into the debug log, I wanted to test to make sure it wasn't just the AIM service that wasn't working properly.

comment:5 Changed 4 years ago by smokestackbrooklyn

I am experiencing the same issue with Model: SG210 Firmware version: 9.210-20 Pattern version: 73947 all other aim clients work fine only doing ssl url filtering only.

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