Opened 4 years ago

Last modified 3 years ago

#16684 new defect

Google Talk (XMPP) Connection Issues

Reported by: mickeyfmann Owned by: deryni
Milestone: Component: XMPP
Version: 2.10.9 Keywords:
Cc:

Description (last modified by mickeyfmann)

Yesterday one of my two Google Talk accounts stopped connecting. My personal account with my gmail address connects without an issue. But my work account with a private domain started throwing an internal server error. My configuration hasn't been updated and the values are all inline with the latest support guides I can find. I know that they pushed some updates recently but it seems strange to me that one would work and the other wouldn't. I'm guessing that this is an issue on Google's end, just wondering if anyone else is running into it.

I've attached a debug log of the connection attempt.

Attachments (3)

log.txt (12.5 KB) - added by mickeyfmann 4 years ago.
Debug Log
Screenshot from 2015-06-12 10:18:16.png (143.4 KB) - added by mickeyfmann 4 years ago.
Configuration Screenshot
Screenshot from 2015-06-12 10:18:20.png (216.6 KB) - added by mickeyfmann 4 years ago.
Configuration Screenshot

Download all attachments as: .zip

Change History (6)

Changed 4 years ago by mickeyfmann

Debug Log

Changed 4 years ago by mickeyfmann

Configuration Screenshot

Changed 4 years ago by mickeyfmann

Configuration Screenshot

comment:1 Changed 4 years ago by mickeyfmann

  • Description modified (diff)

comment:2 Changed 4 years ago by mmcco

If you search online, you'll find other instances of this. The general consensus is that it's a issue on Google's side and can't be solved by Pidgin. If I recall correctly, it's thought to be DNS-related. I'm not sure whether it has anything to do with the fact that they no longer support federation with non-Google XMPP servers.

comment:3 Changed 3 years ago by dx

  • Component changed from unclassified to XMPP
  • Owner changed from EionRobb to deryni
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