Opened 3 years ago

Closed 3 years ago

#17069 closed defect

SSL handshake failed

Reported by: sofiazu Owned by: EionRobb
Milestone: Component: unclassified
Version: 2.11.0 Keywords:
Cc:

Description (last modified by EionRobb)

Hello,

From today I am unable to login on pidgin because of following error "SSL handshake failed"

Debug is below, can you help me to solve this problem?

cat ~/debug.log
(14:51:50) prefs: Reading /home/sofiazu/.purple/prefs.xml
(14:51:50) prefs: Finished reading /home/sofiazu/.purple/prefs.xml
(14:51:50) prefs: purple_prefs_get_path: Unknown pref /pidgin/browsers/command
(14:51:50) dbus: okkk
(14:51:50) plugins: probing /usr/lib/pidgin/cap.so
(14:51:50) plugins: probing /usr/lib/pidgin/notify.so
(14:51:50) plugins: probing /usr/lib/pidgin/history.so
(14:51:50) plugins: probing /usr/lib/pidgin/extplacement.so
(14:51:50) plugins: probing /usr/lib/pidgin/sendbutton.so
(14:51:50) plugins: probing /usr/lib/pidgin/markerline.so
(14:51:50) plugins: probing /usr/lib/pidgin/iconaway.so
(14:51:50) plugins: probing /usr/lib/pidgin/vvconfig.so
(14:51:50) plugins: probing /usr/lib/pidgin/musicmessaging.so
(14:51:50) plugins: probing /usr/lib/pidgin/spellchk.so
(14:51:50) plugins: probing /usr/lib/pidgin/gestures.so
(14:51:50) plugins: probing /usr/lib/pidgin/timestamp_format.so
(14:51:50) plugins: probing /usr/lib/pidgin/xmppdisco.so
(14:51:50) plugins: probing /usr/lib/pidgin/gtkbuddynote.so
(14:51:50) plugins: probing /usr/lib/pidgin/ticker.so
(14:51:50) plugins: probing /usr/lib/pidgin/themeedit.so
(14:51:50) plugins: probing /usr/lib/pidgin/convcolors.so
(14:51:50) plugins: probing /usr/lib/pidgin/xmppconsole.so
(14:51:50) plugins: probing /usr/lib/pidgin/timestamp.so
(14:51:50) plugins: probing /usr/lib/pidgin/pidginrc.so
(14:51:50) plugins: probing /usr/lib/purple-2/libirc.so
(14:51:50) plugins: probing /usr/lib/purple-2/offlinemsg.so
(14:51:50) plugins: probing /usr/lib/purple-2/statenotify.so
(14:51:50) plugins: probing /usr/lib/purple-2/libsimple.so
(14:51:50) plugins: probing /usr/lib/purple-2/joinpart.so
(14:51:50) plugins: probing /usr/lib/purple-2/libymsg.so
(14:51:50) plugins: /usr/lib/purple-2/libymsg.so is not usable because the 'purple_init_plugin' symbol could not be found.  Does the plugin call the PURPLE_INIT_PLUGIN() macro?
(14:51:50) plugins: probing /usr/lib/purple-2/libjabber.so
(14:51:50) plugins: /usr/lib/purple-2/libjabber.so is not usable because the 'purple_init_plugin' symbol could not be found.  Does the plugin call the PURPLE_INIT_PLUGIN() macro?
(14:51:50) plugins: probing /usr/lib/purple-2/autoaccept.so
(14:51:50) plugins: probing /usr/lib/purple-2/ssl-nss.so
(14:51:50) plugins: probing /usr/lib/purple-2/libbonjour.so
(14:51:50) plugins: probing /usr/lib/purple-2/perl.so
(14:51:50) plugins: probing /usr/lib/purple-2/nss-prefs.so
(14:51:50) plugins: probing /usr/lib/purple-2/libicq.so
(14:51:50) plugins: probing /usr/lib/purple-2/idle.so
(14:51:50) plugins: probing /usr/lib/purple-2/libyahoojp.so
(14:51:50) plugins: probing /usr/lib/purple-2/psychic.so
(14:51:50) plugins: probing /usr/lib/purple-2/libaim.so
(14:51:50) plugins: probing /usr/lib/purple-2/libyahoo.so
(14:51:50) plugins: probing /usr/lib/purple-2/newline.so
(14:51:50) plugins: probing /usr/lib/purple-2/libmxit.so
(14:51:50) prpl-loubserp-mxit: Loading MXit libPurple plugin...
(14:51:50) plugins: probing /usr/lib/purple-2/libgg.so
(14:51:50) plugins: probing /usr/lib/purple-2/libmsn.so
(14:51:50) plugins: probing /usr/lib/purple-2/libxmpp.so
(14:51:50) plugins: probing /usr/lib/purple-2/tcl.so
(14:51:50) plugins: probing /usr/lib/purple-2/libnovell.so
(14:51:50) plugins: probing /usr/lib/purple-2/pidgin-libnotify.so
(14:51:50) plugins: probing /usr/lib/purple-2/ssl.so
(14:51:50) plugins: probing /usr/lib/purple-2/log_reader.so
(14:51:50) plugins: probing /usr/lib/purple-2/buddynote.so
(14:51:50) plugins: probing /usr/lib/purple-2/dbus-example.so
(14:51:50) plugins: probing /usr/lib/purple-2/libmyspace.so
(14:51:50) plugins: probing /usr/lib/purple-2/libsametime.so
(14:51:50) plugins: /usr/lib/purple-2/libsametime.so has a prefs_info, but is a prpl. This is no longer supported.
(14:51:50) plugins: probing /usr/lib/purple-2/liboscar.so
(14:51:50) plugins: /usr/lib/purple-2/liboscar.so is not usable because the 'purple_init_plugin' symbol could not be found.  Does the plugin call the PURPLE_INIT_PLUGIN() macro?
(14:51:50) plugins: probing /usr/lib/purple-2/libzephyr.so
(14:51:50) gg: Loading Gadu-Gadu protocol plugin with libgadu 1.12.0...
(14:51:50) util: Reading file xmpp-caps.xml from directory /home/sofiazu/.purple
(14:51:50) jabber: creating hash tables for data objects
(14:51:50) prefs: /purple/status/scores/offline changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/available changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/invisible changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/away changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/extended_away changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/idle changed, scheduling save.
(14:51:50) prefs: /purple/status/scores/offline_msg changed, scheduling save.
(14:51:50) util: Reading file accounts.xml from directory /home/sofiazu/.purple
(14:51:50) util: Reading file status.xml from directory /home/sofiazu/.purple
(14:51:50) certificate: CertificateVerifier x509, singleuse requested but not found.
(14:51:50) certificate: CertificateVerifier singleuse registered
(14:51:50) certificate: CertificatePool x509, ca requested but not found.
(14:51:50) certificate: CertificateScheme x509 requested but not found.
(14:51:50) certificate/x509/ca: Lazy init failed because an X.509 Scheme is not yet registered. Maybe it will be better later.
(14:51:50) certificate/x509/ca: Init failed, probably because a dependency is not yet registered. It has been deferred to later.
(14:51:50) certificate: CertificatePool ca registered
(14:51:50) certificate: CertificatePool x509, tls_peers requested but not found.
(14:51:50) certificate: CertificatePool tls_peers registered
(14:51:50) certificate: CertificateVerifier x509, tls_cached requested but not found.
(14:51:50) certificate: CertificateVerifier tls_cached registered
(14:51:50) prefs: /purple/logging/format changed, scheduling save.
(14:51:50) prefs: /purple/logging/format changed, scheduling save.
(14:51:50) prefs: /purple/proxy/type changed, scheduling save.
(14:51:50) prefs: /purple/proxy/host changed, scheduling save.
(14:51:50) prefs: /purple/proxy/port changed, scheduling save.
(14:51:50) prefs: /purple/proxy/username changed, scheduling save.
(14:51:50) prefs: /purple/proxy/password changed, scheduling save.
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_RC4_128_SHA: Enabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_RC4_128_SHA: Enabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_AES_128_GCM_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_CHACHA20_POLY1305_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_AES_128_GCM_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_AES_128_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_AES_128_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_AES_128_CBC_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_AES_128_CBC_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_CAMELLIA_128_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_CAMELLIA_128_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_AES_256_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_AES_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_AES_256_CBC_SHA256: Enabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_AES_256_CBC_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_CAMELLIA_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_RC4_128_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_RSA_WITH_AES_128_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_ECDSA_WITH_AES_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_RSA_WITH_AES_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_ECDSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_RSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_ECDSA_WITH_RC4_128_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_RSA_WITH_RC4_128_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_AES_128_GCM_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_AES_128_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_AES_128_CBC_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_CAMELLIA_128_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_AES_256_CBC_SHA: Enabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_AES_256_CBC_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_CAMELLIA_256_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_SEED_CBC_SHA: Disabled
(14:51:50) nss: Cipher - SSL_RSA_FIPS_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_3DES_EDE_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_RC4_128_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_RC4_128_MD5: Disabled
(14:51:50) nss: Cipher - TLS_DHE_RSA_WITH_DES_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_DHE_DSS_WITH_DES_CBC_SHA: Disabled
(14:51:50) nss: Cipher - SSL_RSA_FIPS_WITH_DES_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_DES_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_EXPORT1024_WITH_RC4_56_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_EXPORT1024_WITH_DES_CBC_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_EXPORT_WITH_RC4_40_MD5: Disabled
(14:51:50) nss: Cipher - TLS_RSA_EXPORT_WITH_RC2_CBC_40_MD5: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_ECDSA_WITH_NULL_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDHE_RSA_WITH_NULL_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_RSA_WITH_NULL_SHA: Disabled
(14:51:50) nss: Cipher - TLS_ECDH_ECDSA_WITH_NULL_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_NULL_SHA: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_NULL_SHA256: Disabled
(14:51:50) nss: Cipher - TLS_RSA_WITH_NULL_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_RC4_128_WITH_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_RC2_128_CBC_WITH_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_DES_192_EDE3_CBC_WITH_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_DES_64_CBC_WITH_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_RC4_128_EXPORT40_WITH_MD5: Disabled
(14:51:50) nss: Cipher - SSL_CK_RC2_128_CBC_EXPORT40_WITH_MD5: Disabled
(14:51:50) nss: TLS supported versions: 0x0300 through 0x0303
(14:51:50) nss: TLS versions allowed by default: 0x0301 through 0x0303
(14:51:50) certificate: CertificateScheme x509 requested but not found.
(14:51:50) certificate: CertificateScheme x509 registered
(14:51:50) util: Reading file smileys.xml from directory /home/sofiazu/.purple
(14:51:50) util: File /home/sofiazu/.purple/smileys.xml does not exist (this is not necessarily an error)
(14:51:50) stun: using server 
(14:51:50) sound: Initializing sound output drivers.
(14:51:51) prefs: /pidgin/conversations/placement changed, scheduling save.
(14:51:51) prefs: purple_prefs_get_bool: Unknown pref /pidgin/docklet/x11/embedded
(14:51:51) gtkmedia: Registering media element types
(14:51:51) certificate: CertificateVerifier tls_cached unregistered
(14:51:51) certificate: CertificateVerifier singleuse unregistered
(14:51:51) certificate: CertificatePool tls_peers unregistered
(14:51:51) certificate: CertificatePool ca unregistered
(14:51:51) main: Unloading normal plugins
(14:51:51) plugins: Unloading plugin NSS
(14:51:51) certificate: CertificateScheme x509 unregistered
(14:51:51) plugins: Unloading plugin SSL
(14:51:51) util: Writing file accounts.xml to directory /home/sofiazu/.purple
(14:51:51) util: Writing file /home/sofiazu/.purple/accounts.xml
(14:51:51) account: Destroying account 0x7efc44334e20
(14:51:51) GLib: g_hash_table_remove_internal: assertion 'hash_table != NULL' failed
(14:51:51) main: Unloading all plugins
(14:51:51) plugins: Unloading plugin IRC
(14:51:51) plugins: Unloading plugin SIMPLE
(14:51:51) plugins: Unloading plugin Bonjour
(14:51:51) plugins: Unloading plugin Perl Plugin Loader
(14:51:51) plugins: Unloading plugin ICQ
(14:51:51) plugins: Unloading plugin Yahoo JAPAN
(14:51:51) plugins: Unloading plugin AIM
(14:51:51) plugins: Unloading plugin Yahoo
(14:51:51) plugins: Unloading plugin MXit
(14:51:51) plugins: Unloading plugin Gadu-Gadu
(14:51:51) plugins: Unloading plugin MSN
(14:51:51) plugins: Unloading plugin XMPP
(14:51:51) jabber: destroying hash tables for data objects
(14:51:51) plugins: Unloading plugin Tcl Plugin Loader
(14:51:51) plugins: Unloading plugin GroupWise
(14:51:51) plugins: Unloading plugin MySpaceIM
(14:51:51) plugins: Unloading plugin Sametime
(14:51:51) plugins: Unloading plugin Zephyr
(14:51:51) Gtk: IA__gtk_main_quit: assertion 'main_loops != NULL' failed
(14:51:51) util: Writing file prefs.xml to directory /home/sofiazu/.purple
(14:51:51) util: Writing file /home/sofiazu/.purple/prefs.xml

Thank you.

Change History (2)

comment:1 Changed 3 years ago by EionRobb

  • Description modified (diff)
  • Status changed from new to pending

I'm not seeing anything in that debug log that suggests what type of account you're trying to connect to, what server you're getting the error from, or even that you're trying to connect to an account at all. The debug log just shows that you've started up and then quit pidgin straight away

comment:2 Changed 3 years ago by trac-robot

  • Status changed from pending to closed

This ticket was closed automatically by the system. It was previously set to a Pending status and hasn't been updated within 14 days.

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