Opened 11 years ago

Closed 11 years ago

#6318 closed defect (worksforme)

Pidgin doesn't launch (even after reinstallation) after combining partitions

Reported by: shleepy Owned by: datallah
Milestone: Component: winpidgin (gtk)
Version: 2.4.3 Keywords: error 126, partition


I recently combined a couple of partitions, causing my Pidgin folder to be moved from drive E to D. Now, trying to launch Pidgin gives me the following error messages:

Unable to Locate Component - "This application has failed to start because libglib-2.0-0.dll was not found. Re-installing the application may fix this problem."

Then, after pressing OK, I get another Error - "Error loading pidgin.dll. Error: (126) The specified module could not be found. This probably means that GTK+ can't be found."

Reinstalling Pidgin does not help, and neither does copying/using the Pidgin folder from my other computer. Not sure what to try...

I am using Vista Ultimate x64. Pidgin is installed on my secondary hard-drive, not the one on which Windows is located.

Change History (7)

comment:1 Changed 11 years ago by deryni

  • pending changed from 0 to 1

When you reinstalled pidgin did you also reinstall GTK+? If you did not try doing that (possibly after uninstalling it first) and see if that helps.

comment:2 Changed 11 years ago by shleepy

  • pending changed from 1 to 0

I had the GTK checkbox checked during installation (after uninstalling). Other than that, I don't know how to independently reinstall GTK+.

comment:3 Changed 11 years ago by datallah

  • Component changed from unclassified to winpidgin (gtk)
  • Owner changed from lschiere to datallah
  • pending changed from 0 to 1

The problem is probably that the GTK+ registry keys still point to the old location.

If you look at HKEY_LOCAL_MACHINE\SOFTWARE\GTK\2.0\ in regedit, are the paths there correct?

comment:4 Changed 11 years ago by shleepy

  • pending changed from 1 to 0

I don't even have a GTK directory in the registry. I think the problem is that GTK isn't being reinstalled properly, for some reason, and the Pidgin installer doesn't properly detect it as not installed.

Note that I have since found out about Pidgin Portable, and it works fine. Hmm...

comment:5 Changed 11 years ago by datallah

  • pending changed from 0 to 1

Reinstalling GTK+ using the standalone GTK+ installer (available from the downloads section) will probably resolve the situation.

comment:6 Changed 11 years ago by shleepy

  • pending changed from 1 to 0

Roger that. Installed GTK, then installed Pidgin. Now, no problems. Thanks!

comment:7 Changed 11 years ago by datallah

  • Resolution set to worksforme
  • Status changed from new to closed
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