Opened 8 years ago

Closed 7 years ago

#9079 closed defect (wontfix)

Windows Live ID authentication:Invalid response

Reported by: Cpp Owned by: QuLogic
Milestone: Component: MSN
Version: 2.5.5 Keywords: MSN gmail authentication invalid response
Cc:

Description

Dear Pidgin devs,

I am experiencing a problem with pidgin's MSN protocol, which always fails to connect and returns an error message in pidgin's main window:

Windows Live ID authentication:Invalid response

I am currently using version 2.5.5, but I have experienced the same problem with older versions of pidgin in the past. Pidgin used to work fine with my gmail MSN account, but some day it just stopped working, and I've been getting the same error message ever since (same computer, same ISP, same account). This has been going on for about a year, possibly longer. I have done some experimenting myself and the results suggest it's a problem with pidgin. Here are the facts:

  • Pidgin (2.5.5) can't connect to MSN on WinXP SP3 and returns the error.
  • Pidgin can't connect to the same account on Ubuntu Jaunty (same PC, same error).
  • Trillian Basic 3.1 (WinXP) can connect to my gmail MSN account without any problems.
  • MirandaIM 0.7.19 (WinXP) can also connect without any problems.

As you can see, pidgin is unable to connect on two different operating systems while the other two MSN clients are fully functional.

Thoughts?

Attachments (2)

purple-debug.log (5.3 KB) - added by Cpp 8 years ago.
purple-debug-2.log (25.1 KB) - added by Cpp 8 years ago.
Here's the debug log with the debug environmental variable set

Download all attachments as: .zip

Change History (9)

Changed 8 years ago by Cpp

comment:1 Changed 8 years ago by khc

  • Owner changed from khc to QuLogic

comment:2 Changed 8 years ago by QuLogic

  • Status changed from new to pending

Can you set the environment variable PURPLE_MSN_UNSAFE_DEBUG, and then get a new debug log (but remove your password before posting)?

Changed 8 years ago by Cpp

Here's the debug log with the debug environmental variable set

comment:3 Changed 8 years ago by Cpp

  • Status changed from pending to new

Attachment (purple-debug-2.log) added by ticket reporter.

comment:4 Changed 8 years ago by QuLogic

  • Status changed from new to pending

OK, the faultstring is "Profile accrual is required", and according to this guy you need to login to your profile and fill out some stuff.

comment:5 Changed 8 years ago by Cpp

  • Status changed from pending to new

I've seen that page before, but it doesn't quite explain why the other two clients don't require this account modification. Perhaps there is some extra information that these two clients send along to the MSN server upon connecting that Pidgin doesn't. That would make sense.

comment:6 Changed 7 years ago by bernmeister

Given the link and solution in QuLogic's comment, can this ticket be closed?

comment:7 Changed 7 years ago by Cpp

  • Resolution set to wontfix
  • Status changed from new to closed

Yes. I've stopped using MSN altogether so this ticket can be closed now.

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