Opened 10 years ago

Closed 9 years ago

#9702 closed defect (fixed)

waiting for network connection

Reported by: pichoscosama Owned by: datallah
Milestone: Component: winpidgin (gtk)
Version: 2.6.2 Keywords:
Cc: olspookishmagus

Description

I'm using Windows Vista Home Premium. Connecting from ADSL wireless modem. Pidgin gives "waiting for network connection" error. I have to rerun Pidgin or disable and enable the accounts from "Manage Accounts". This did not happen on Windows XP.

Attachments (1)

purple-debug.log (690.2 KB) - added by pichoscosama 10 years ago.

Download all attachments as: .zip

Change History (12)

comment:1 Changed 10 years ago by nixbear

Exactly the same problem but with pidgin 2.6.1 on debian linux. A couple of days ago I have upgraded pidgin to 2.6.1 through package manager and everything was ok. Today I have rebooted my computer and now I have to disable and re-enable accounts to get connected. Note: I have changed my hardware and reconfigured xorg but I believe this can't influence pidgin.

comment:2 Changed 10 years ago by darkrain42

  • Component changed from unclassified to libpurple
  • Status changed from new to pending

This is caused by Pidgin being built with support for Network Manager and NM not thinking you have any active network connections.

You can pass the "-f" parameter to pidgin to force it online, but you should either fix Network Manager or disable it (or build Pidgin without support for it).

comment:3 Changed 10 years ago by darkrain42

  • Status changed from pending to new

Oops, my comment is directed to nixbear, but he's not the original reporter on this ticket.

comment:4 Changed 10 years ago by darkrain42

  • Status changed from new to pending

Please follow the instructions to get a debug log and attach it to this ticket.
pichoscosama, please try upgrading to 2.6.1 and then get a debug log.

Changed 10 years ago by pichoscosama

comment:5 Changed 10 years ago by pichoscosama

  • Status changed from pending to new

Attachment (purple-debug.log) added by ticket reporter.

comment:7 Changed 10 years ago by pichoscosama

  • Version changed from 2.5.8 to 2.6.1

comment:8 Changed 10 years ago by pichoscosama

darkrain42,

I uploaded my log.

comment:9 Changed 10 years ago by darkrain42

  • Component changed from libpurple to winpidgin (gtk)
  • Status changed from new to pending
(23:16:16) network: Received Network Change Notification. Current network count is 0, previous count was 1.
(23:16:16) account: Disconnecting account 0282E3F8
(23:16:16) connection: Disconnecting connection 04EAF660
(23:16:16) connection: Deactivating keepalive.
(23:16:16) msn: C: SB 001: OUT
(23:16:16) msn: C: SB 001: OUT
(23:16:16) msn: destroy httpconn (04FA4A70)
(23:16:16) msn: C: NS 000: OUT
(23:16:16) msn: destroy the OIM 04EB17E0
(23:16:16) msn: destroy httpconn (04D95A30)
(23:16:16) connection: Destroying connection 04EAF660

This indicates that at 23:16:16, Windows notified Pidgin that the computer wasn't connected to any networks.

How are you connecting to the internet? If by wireless, is there any chance your wireless connection dropped? Does it drop and then come back immediately?

comment:10 Changed 10 years ago by darkrain42

  • Owner changed from rekkanoryo to datallah

comment:11 Changed 10 years ago by pichoscosama

  • Status changed from pending to new
  • Version changed from 2.6.1 to 2.6.2

Yes, I'm using wireless. Sometimes connection between my laptop and wireless modem drops very short. Than none of my IM can connect to their base.

But if I reactivate them from "Manage Accounts" window they can reconnect if those short drops happen again.

comment:12 Changed 9 years ago by pichoscosama

  • Resolution set to fixed
  • Status changed from new to closed

Solved after I upgraded to Windows 7

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