Trac is being migrated to new services! Issues can be found in our new YouTrack instance and WIKI pages can be found on our website.

Changes between Version 1 and Version 2 of TracWorkflow


Ignore:
Timestamp:
Sep 9, 2012, 11:47:55 PM (11 years ago)
Author:
trac
Comment:

--

Legend:

Unmodified
Added
Removed
Modified
  • TracWorkflow

    v1 v2  
    1111Graphically, that looks like this:
    1212
    13 [[Image(htdocs:../common/guide/original-workflow.png)]]
     13{{{#!Workflow width=500 height=240
     14leave = * -> *
     15leave.operations = leave_status
     16leave.default = 1
     17accept = new -> assigned
     18accept.permissions = TICKET_MODIFY
     19accept.operations = set_owner_to_self
     20resolve = new,assigned,reopened -> closed
     21resolve.permissions = TICKET_MODIFY
     22resolve.operations = set_resolution
     23reassign = new,assigned,reopened -> new
     24reassign.permissions = TICKET_MODIFY
     25reassign.operations = set_owner
     26reopen = closed -> reopened
     27reopen.permissions = TICKET_CREATE
     28reopen.operations = del_resolution
     29}}}
    1430
    1531There are some significant "warts" in this; such as accepting a ticket sets it to 'assigned' state, and assigning a ticket sets it to 'new' state.  Perfectly obvious, right?
    16 So you will probably want to migrate to "basic" workflow; `contrib/workflow/migrate_original_to_basic.py` may be helpful.
     32So you will probably want to migrate to "basic" workflow; [trac:source:trunk/contrib/workflow/migrate_original_to_basic.py contrib/workflow/migrate_original_to_basic.py] may be helpful.
    1733
    1834=== Environments created with 0.11 ===
     
    2137Graphically, it looks like this:
    2238
    23 [[Image(htdocs:../common/guide/basic-workflow.png)]]
     39{{{#!Workflow width=700 height=300
     40leave = * -> *
     41leave.operations = leave_status
     42leave.default = 1
     43accept = new,assigned,accepted,reopened -> accepted
     44accept.permissions = TICKET_MODIFY
     45accept.operations = set_owner_to_self
     46resolve = new,assigned,accepted,reopened -> closed
     47resolve.permissions = TICKET_MODIFY
     48resolve.operations = set_resolution
     49reassign = new,assigned,accepted,reopened -> assigned
     50reassign.permissions = TICKET_MODIFY
     51reassign.operations = set_owner
     52reopen = closed -> reopened
     53reopen.permissions = TICKET_CREATE
     54reopen.operations = del_resolution
     55}}}
    2456
    2557== Additional Ticket Workflows ==
    2658
    27 There are several example workflows provided in the Trac source tree; look in `contrib/workflow` for `.ini` config sections.  One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file.
     59There are several example workflows provided in the Trac source tree; look in [trac:source:trunk/contrib/workflow contrib/workflow] for `.ini` config sections.  One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file. However if you have existing tickets then there may be issues if those tickets have states that are not in the new workflow.
     60
     61Here are some [http://trac.edgewall.org/wiki/WorkFlow/Examples diagrams] of the above examples.
    2862
    2963== Basic Ticket Workflow Customization ==
     64
     65Note: Ticket "statuses" or "states" are not separately defined. The states a ticket can be in are automatically generated by the transitions defined in a workflow. Therefore, creating a new ticket state simply requires defining a state transition in the workflow that starts or ends with that state.
    3066
    3167Create a `[ticket-workflow]` section in `trac.ini`.
     
    4884 - del_resolution -- Clears the resolution field
    4985 - set_resolution -- Sets the resolution to the selected value.
    50    - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value.
    51 {{{
    52 Example:
    53 
     86   - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value. Example:
     87     {{{
    5488resolve_new = new -> closed
    5589resolve_new.name = resolve
     
    5791resolve_new.permissions = TICKET_MODIFY
    5892resolve_new.set_resolution = invalid,wontfix
    59 }}}
     93     }}}
    6094 - leave_status -- Displays "leave as <current status>" and makes no change to the ticket.
    6195'''Note:''' Specifying conflicting operations (such as `set_owner` and `del_owner`) has unspecified results.
     
    90124And then open up the resulting `trac.pdf` file created by the script (it will be in the same directory as the `trac.ini` file).
    91125
     126An online copy of the workflow parser is available at http://foss.wush.net/cgi-bin/visual-workflow.pl
     127
    92128After you have changed a workflow, you need to restart apache for the changes to take effect. This is important, because the changes will still show up when you run your script, but all the old workflow steps will still be there until the server is restarted.
    93129
     
    97133
    98134{{{
    99 testing = new,accepted,needs_work -> testing
     135testing = new,accepted,needs_work,assigned,reopened -> testing
    100136testing.name = Submit to reporter for testing
    101137testing.permissions = TICKET_MODIFY
     
    108144pass.operations = set_resolution
    109145pass.set_resolution = fixed
     146}}}
     147
     148=== How to combine the `tracopt.ticket.commit_updater` with the testing workflow ===
     149
     150The [[trac:source:trunk/tracopt/ticket/commit_updater.py|tracopt.ticket.commit_updater]] is the optional component that [[TracRepositoryAdmin#trac-post-commit-hook|replaces the old trac-post-commit-hook]], in Trac 0.12.
     151
     152By default it reacts on some keywords found in changeset message logs like ''close'', ''fix'' etc. and performs the corresponding workflow action.
     153
     154If you have a more complex workflow, like the testing stage described above and you want the ''closes'' keyword to move the ticket to the ''testing'' status instead of the ''closed'' status, you need to adapt the code a bit.
     155
     156Have a look at the [[trac:wiki:0.11/TracWorkflow#How-ToCombineSVNtrac-post-commit-hookWithTestWorkflow|Trac 0.11 recipe]] for the `trac-post-commit-hook`, this will give you some ideas about how to modify the component.
     157
     158== Example: Add simple optional generic review state ==
     159
     160Sometimes Trac is used in situations where "testing" can mean different things to different people so you may want to create an optional workflow state that is between the default workflow's `assigned` and `closed` states, but does not impose implementation-specific details. The only new state you need to add for this is a `reviewing` state. A ticket may then be "submitted for review" from any state that it can be reassigned. If a review passes, you can re-use the `resolve` action to close the ticket, and if it fails you can re-use the `reassign` action to push it back into the normal workflow.
     161
     162The new `reviewing` state along with its associated `review` action looks like this:
     163
     164{{{
     165review = new,assigned,reopened -> reviewing
     166review.operations = set_owner
     167review.permissions = TICKET_MODIFY
     168}}}
     169
     170Then, to integrate this with the default Trac 0.11 workflow, you also need to add the `reviewing` state to the `accept` and `resolve` actions, like so:
     171
     172{{{
     173accept = new,reviewing -> assigned
     174[…]
     175resolve = new,assigned,reopened,reviewing -> closed
     176}}}
     177
     178Optionally, you can also add a new action that allows you to change the ticket's owner without moving the ticket out of the `reviewing` state. This enables you to reassign review work without pushing the ticket back to the `new` status.
     179
     180{{{
     181reassign_reviewing = reviewing -> *
     182reassign_reviewing.name = reassign review
     183reassign_reviewing.operations = set_owner
     184reassign_reviewing.permissions = TICKET_MODIFY
     185}}}
     186
     187The full `[ticket-workflow]` configuration will thus look like this:
     188
     189{{{
     190[ticket-workflow]
     191accept = new,reviewing -> assigned
     192accept.operations = set_owner_to_self
     193accept.permissions = TICKET_MODIFY
     194leave = * -> *
     195leave.default = 1
     196leave.operations = leave_status
     197reassign = new,assigned,accepted,reopened -> assigned
     198reassign.operations = set_owner
     199reassign.permissions = TICKET_MODIFY
     200reopen = closed -> reopened
     201reopen.operations = del_resolution
     202reopen.permissions = TICKET_CREATE
     203resolve = new,assigned,reopened,reviewing -> closed
     204resolve.operations = set_resolution
     205resolve.permissions = TICKET_MODIFY
     206review = new,assigned,reopened -> reviewing
     207review.operations = set_owner
     208review.permissions = TICKET_MODIFY
     209reassign_reviewing = reviewing -> *
     210reassign_reviewing.operations = set_owner
     211reassign_reviewing.name = reassign review
     212reassign_reviewing.permissions = TICKET_MODIFY
    110213}}}
    111214
     
    132235But if even that is not enough, you can disable the !ConfigurableTicketWorkflow component and create a plugin that completely replaces it.
    133236
     237== Adding Workflow States to Milestone Progress Bars ==
     238
     239If you add additional states to your workflow, you may want to customize your milestone progress bars as well.  See [TracIni#milestone-groups-section TracIni].
     240
    134241== some ideas for next steps ==
    135242
    136 New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component.  If desired, add a single-line link to that ticket here.
     243New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component.  If desired, add a single-line link to that ticket here.  Also look at the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] as it provides experimental operations.
    137244
    138245If you have a response to the comments below, create an enhancement ticket, and replace the description below with a link to the ticket.
     
    142249   * '''postops''': automatic, when leaving the state/activity
    143250   * '''actions''': can be chosen by the owner in the list at the bottom, and/or drop-down/pop-up together with the default actions of leaving the node on one of the arrows.
    144 This appears to add complexity without adding functionality; please provide a detailed example where these additions allow something currently impossible to implement.
     251''This appears to add complexity without adding functionality; please provide a detailed example where these additions allow something currently impossible to implement.''
    145252
    146253 * operations could be anything: sum up the time used for the activity, or just write some statistical fields like
    147 A workflow plugin can add an arbitrary workflow operation, so this is already possible.
     254''A workflow plugin can add an arbitrary workflow operation, so this is already possible.''
    148255
    149256 * set_actor should be an operation allowing to set the owner, e.g. as a "preop":
    150257   * either to a role, a person
    151258   * entered fix at define time, or at run time, e.g. out of a field, or select.
    152 This is either duplicating the existing `set_owner` operation, or needs to be clarified.
     259''This is either duplicating the existing `set_owner` operation, or needs to be clarified.''
    153260
    154261 * Actions should be selectable based on the ticket type (different Workflows for different tickets)
    155 This is becoming a frequent request, with clear usecases.  The closest the current implementation will allow is to have a plugin provide a `triage` action that sets the next state based on the ticket type, so a `new` ticket would move to `new_task`, `new_defect`, etc., and the workflow graph would separate at that point.
     262''Look into the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin]'s `triage` operation.''
     263
     264 * I'd wish to have an option to perform automatic status changes. In my case, I do not want to start with "new", but with "assigned". So tickets in state "new" should automatically go into state "assigned". Or is there already a way to do this and I just missed it?
     265''Have a look at [http://trac-hacks.org/wiki/TicketCreationStatusPlugin TicketCreationStatusPlugin] and [http://trac-hacks.org/wiki/TicketConditionalCreationStatusPlugin TicketConditionalCreationStatusPlugin]''
     266
     267 * I added a 'testing' state. A tester can close the ticket or reject it. I'd like the transition from testing to rejected to set the owner to the person that put the ticket in 'testing'. The [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] is close with set_owner_to_field, but we need something like set_field_to_owner.
     268
     269 * I'd like to track the time a ticket is in each state, adding up 'disjoints' intervals in the same state.
All information, including names and email addresses, entered onto this website or sent to mailing lists affiliated with this website will be public. Do not post confidential information, especially passwords!