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Version 6 (modified by John Bailey, 16 years ago) (diff)

Acknowledge the support mailing list. Fixes #3667.

PidginCommunity

Finding Us

Where can I find Pidgin-related chat online?

There are two primary Pidgin-related chat resources:

  • #pidgin on irc.freenode.net (IRC)
  • devel@conference.pidgin.im (XMPP MUC or Multi-User Chat)

Developers, contributors, and users alike are welcome to join us in either of these fora.

Is there a user mailing list?

We maintain two general-topics mailing lists for Pidgin, libpurple, and Finch. They are devel@pidgin.im and support@pidgin.im (Mailing Lists). Users and developers alike are welcome to post to these mailing lists.

Initially devel@pidgin.im was the only list available, and handled all issues. It will continue in this respect--development and support issues are welcome to this list. Many of the issues discussed here are not development details, but instead things like usability and features.

We created support@pidgin.im specifically because too many users complained that there was no mailing list for questions. This list has fewer subscribers, but the core developers and a few others who are active in user support are present on the list. We make an effort to answer every question.

Community Topics

Can I help?

Yes! We especially need small patches for small bugs, and lots of bug triaging. There are a slew of a bug reports in Pidgin's ticket system - you could pick one and try to tackle it and submit a patch. We love patches!

Bug triaging is when you look at a bug report and determine whether it is a duplicate of an earlier report, or whether it is user error, or maybe you need to request additional information to be able to reproduce the bug. We don't allow people to modify ticket attributes, but if you leave a helpful comment on the ticket with your findings, we will take appropriate action. This is a significant help to us, because it allows fewer people to have to focus primarily on maintenance of the ticket system, while other development resources are spent as well as they can be.

Can I ask you about third-party plugins, patches, etc.?

You are more than welcome to ask, but be prepared for the answer to be something like "ask the authors". We simply don't have the time or energy to keep up with all of the third-party projects out there, so we probably can't help you. Common topics that fall into this category are various encryption plugins, !GFire, and various Purple Plugin Pack plugins.

Where should I report bugs, feature requests, or patches?

Here.

Hello?

We don't know the answer to this question. Stop asking it.

Miscellaneous Questions

Did you guys reverse-engineer the protocols?

The core Pidgin, Finch, and libpurple developers did not. Here's some related information:

  • XMPP (a.k.a. Jabber), SIMPLE, and IRC are published protocols, so we didn't need to reverse-engineer them. (Google Talk is an instance of XMPP.)
  • MSN was at one time a published protocol; over time changes have creeped into the protocol and other people have reverse engineered those newer revisions.
  • OSCAR and Yahoo! are not published, and were reverse engineered by other people.
  • Sametime is maintained by a developer of the meanwhile library we make use of.
  • Our SILC plugin was written by one of the protocol's developers.
  • Novell kindly provided us with the Novell GroupWise plugin.
  • QQ was reverse-engineered by other people and later absorbed into libpurple.
  • MySpace IM was reverse engineered by a Summer of Code student and several other people in 2007.

Do Pidgin and Finch support secure instant messaging (encrypted IM)?

Short Answer

Yes; use the SILC protocol.

Long Answer

The SILC protocol is natively encrypted. For other protocols, which do not natively support encryption, neither do we. Simply encrypting the data stream with no verification of the parties involved in the conversation is not secure in any sense of the word. Some other clients offer options like this, but we feel that such measures instill a false sense of security that is more harmful than helpful.

Note that there are a number of third-party plugin developers working on secure IM frameworks. Take a look at the ThirdPartyPlugins page for links to those we know of.

When will the next version be released?

The schedule for releases is every third Thursday. However, a new version will only be released if it meets a certain standard of quality (i.e., it will not be released if it still has a large number of serious bugs). Therefore, some releases will take longer than others. Major rewrites means lots of new bugs to work out. The new version will be released as soon as it is possible to do so. The Roadmap gives best-guess estimates, but take them with a grain of salt--if we aren't ready to release on a Milestone's due date, we won't release, and that milestone will fall into "past due."

What will the next version be numbered?

Starting with version 1.0.0, Pidgin version numbers have 3 parts to them. The format is major.minor.micro. If we change something internally in Pidgin such that some plugins won't work with the newer version, we will increment the major version number. If we don't increment the major version number, and we've added things to the Pidgin API that won't break any older stuff, we will increment the minor version number. In any other cases, we will increment the micro version number. Even and odd numbers have nothing to do with stability, and you should always be running the latest release of Pidgin to get new features and bug fixes.

So, can I look forward to mega-sexy super functionality with Pidgin?

Yes, that is the intended idea. In fact, there have been quite a number of unpopular geeks who have made the switch to Pidgin. In a matter of days, the number of dates and awesomeness points received by the geek increased ten fold! You, too, can have an exciting life with Pidgin. Get Pidgin. Get the babes. Get uhh... hmm.

(Yes, that's a joke.)

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