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Changes between Version 25 and Version 26 of TipsForBugReports


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Timestamp:
May 13, 2010, 10:27:07 PM (14 years ago)
Author:
datallah
Comment:

Update Instructions for 2.7.0

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  • TipsForBugReports

    v25 v26  
    11= How to Submit a Bug Report =
    22
    3 Submitting a bug reports is very important. Submitting correct bug reports is even more.
     3Submitting ''good'' bug reports is very important.
    44
    55== Before you Submit any bug ==
     
    3535== Windows Users ==
    3636
    37  * Download and install [http://sourceforge.net/project/showfiles.php?group_id=235&package_id=230234  the debug version of Pidgin for Windows].
    38  * The next time you run Pidgin and it crashes, the call stack will be dumped to a `pidgin.RPT` file in your Pidgin install directory (usually `C:\Program Files\Pidgin`).
    39    * '''Vista/Windows 7 users:''' If you are running with UAC enabled (or don't know what that statement means), check for it in `%USERPROFILE%\AppData\Local\VirtualStore\Program Files\Pidgin`. If you have UAC disabled, it will be in the Pidgin install directory.
     37 * Make sure that you have the "Debug Symbols" for your current Pidgin version.  These are installed via a checkbox in the installer.
     38  * To check if you have the debug symbols, check if you have a `pidgin-x.y.z-dbgsym` (with `x.y.z` matching your version) directory in your Pidgin installation directory.
     39 * The next time you run Pidgin and it crashes, the call stack will be dumped to a `pidgin.RPT` file in your [wiki:"Using Pidgin#Whereismy.purpledirectory" `~/.purple` directory].
    4040 * When submitting a bug report, give a detailed description on how to reproduce your bug and attach the most recent crash dump from your `pidgin.RPT`.
    4141   * Note that each new crash dump will '''''append''''' to the file, so if you have several crashes, all the dumps will be present.
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