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- Timestamp:
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May 13, 2010, 10:27:07 PM (14 years ago)
- Author:
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datallah
- Comment:
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Update Instructions for 2.7.0
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v25
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v26
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1 | 1 | = How to Submit a Bug Report = |
2 | 2 | |
3 | | Submitting a bug reports is very important. Submitting correct bug reports is even more. |
| 3 | Submitting ''good'' bug reports is very important. |
4 | 4 | |
5 | 5 | == Before you Submit any bug == |
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35 | 35 | == Windows Users == |
36 | 36 | |
37 | | * Download and install [http://sourceforge.net/project/showfiles.php?group_id=235&package_id=230234 the debug version of Pidgin for Windows]. |
38 | | * The next time you run Pidgin and it crashes, the call stack will be dumped to a `pidgin.RPT` file in your Pidgin install directory (usually `C:\Program Files\Pidgin`). |
39 | | * '''Vista/Windows 7 users:''' If you are running with UAC enabled (or don't know what that statement means), check for it in `%USERPROFILE%\AppData\Local\VirtualStore\Program Files\Pidgin`. If you have UAC disabled, it will be in the Pidgin install directory. |
| 37 | * Make sure that you have the "Debug Symbols" for your current Pidgin version. These are installed via a checkbox in the installer. |
| 38 | * To check if you have the debug symbols, check if you have a `pidgin-x.y.z-dbgsym` (with `x.y.z` matching your version) directory in your Pidgin installation directory. |
| 39 | * The next time you run Pidgin and it crashes, the call stack will be dumped to a `pidgin.RPT` file in your [wiki:"Using Pidgin#Whereismy.purpledirectory" `~/.purple` directory]. |
40 | 40 | * When submitting a bug report, give a detailed description on how to reproduce your bug and attach the most recent crash dump from your `pidgin.RPT`. |
41 | 41 | * Note that each new crash dump will '''''append''''' to the file, so if you have several crashes, all the dumps will be present. |
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