Changes between Version 5 and Version 6 of PidginCommunity

Timestamp:

Oct 25, 2007, 6:45:38 PM (16 years ago)

Author:

John Bailey

Comment:

Acknowledge the support mailing list. Fixes #3667.

PidginCommunity

@@ -15 +15 @@
 === Is there a user mailing list? ===
 
-We maintain only one general-topics mailing list for Pidgin, libpurple, and finch, and it is {{{devel@pidgin.im}}} ([http://pidgin.im/cgi-bin/mailman/listinfo Mailing Lists]).  Users and developers alike are welcome to post to this mailing list, and indeed many topics on the list are about usability and features, rather than nitty-gritty development details.
+We maintain two general-topics mailing lists for Pidgin, libpurple, and Finch. They are `devel@pidgin.im` and `support@pidgin.im` ([http://pidgin.im/cgi-bin/mailman/listinfo Mailing Lists]).  Users and developers alike are welcome to post to these mailing lists.
+
+Initially `devel@pidgin.im` was the only list available, and handled all issues.  It will continue in this respect--development and support issues are welcome to this list.  Many of the issues discussed here are not development details, but instead things like usability and features.
+
+We created `support@pidgin.im` specifically because too many users complained that there was no mailing list for questions.  This list has fewer subscribers, but the core developers and a few others who are active in user support are present on the list.  We make an effort to answer every question.
 
 == Community Topics ==
@@ -58 +62 @@
 
 === When will the next version be released? ===
-The schedule for releases is every third Thursday.  However, a new version will only be released if it meets a certain standard of quality (i.e., it will not be released if it still has a large number of serious bugs).  Therefore, some releases will take longer than others.  Major rewrites means lots of new bugs to work out.  The new version will be released as soon as it is possible to do so.  The [/roadmap Roadmap] gives best-guess estimates, but take them with a grain of salt--if we aren't ready to release on a Milestone's due date, we won't release,, and that milestone will fall into "past due."
+The schedule for releases is every third Thursday.  However, a new version will only be released if it meets a certain standard of quality (i.e., it will not be released if it still has a large number of serious bugs).  Therefore, some releases will take longer than others.  Major rewrites means lots of new bugs to work out.  The new version will be released as soon as it is possible to do so.  The [/roadmap Roadmap] gives best-guess estimates, but take them with a grain of salt--if we aren't ready to release on a Milestone's due date, we won't release, and that milestone will fall into "past due."
 
 === What will the next version be numbered? ===